Shipping

Rustique Relics Decoupage Club Shipping Policy

1. Shipping Schedule and Method

  • Initial Shipment: For new members who sign up by the 15th of the month, the first Decoupage Paper Set will be shipped within 5 days of subscription.
  • Ongoing Shipments: For all members, subsequent monthly Decoupage Paper Sets will be dispatched no later than the 10th of each month.
  • Shipping Method: All items are shipped via USPS First Class Mail.

2. Shipping Cost

  • Included in Subscription: The cost of shipping is included in the monthly subscription fee of $24.99. There are no additional shipping charges for members.

3. Tracking and Notifications

  • Lack of Tracking: First Class Mail shipments do not include tracking. Consequently, members will not receive tracking information or email notifications for shipments.
  • Shipping Delays: In the event of a delay that pushes shipping past the 10th of the month, members will be notified of the delay via our YouTube channel.

4. Billing and Shipping Cycles

  • Billing Dates:
    • If you sign up by the 15th of the month, you are billed immediately for the current month’s pack.
    • If you sign up after the 15th, you will not be billed until the 1st of the following month.
  • Shipping for Late Sign-Ups: Those who sign up after the 15th will have their first shipment dispatched by the 10th of the following month.

5. Subscription Cancellation and Shipping

  • Cancellation Process: Subscriptions can be cancelled at any time via your account on RustiqueRelics.com or by contacting [email protected].
  • No Refunds on Cancellation: Upon cancellation, no refunds will be issued. However, you will receive any Decoupage Paper Sets that are due based on your last payment.

6. Final Sale and No Returns

  • Due to the unique nature of our subscription service, all sales are final. We do not accept returns or exchanges once the sets have been dispatched.